1. POLICY OVERVIEW
BASEC-Careers operates a NO REFUND policy for all subscription payments made by candidates and employers. Once payment has been processed through our payment portal (Paystack), no refunds will be issued under any circumstances.
2. NON-REFUNDABLE PAYMENTS
The following payments are non-refundable:
- Monthly subscription fees
- Annual subscription fees
- Any add-on services or premium features
3. PAYMENT PROCESSING
All payments are processed through Paystack. Once a payment is successfully processed and confirmed by Paystack, it is considered final and non-refundable. Users are responsible for ensuring accurate billing information before completing a transaction.
4. BILLING ERRORS
If you believe a billing error has occurred, please contact Johan Fourie at johan@basec.co.za within 7 days of the transaction. We will investigate the matter and determine appropriate resolution, which may include:
- Account credits for future subscriptions
- Service extension
5. CANCELLATION VS. REFUND
Cancellation of your subscription does not result in a refund of payments already made. Your subscription will continue until the end of your billing period. For more information about cancellation, please refer to our Cancellation Policy.
6. POLICY CHANGES
BASEC-Careers reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Continued use of the service after any modifications constitutes acceptance of the updated policy.
7. CONTACT INFORMATION
For questions or disputes regarding refunds, please contact:
Johan Fourie johan@basec.co.za careers.basec.co.za
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If you have questions about this policy, please contact us:
Name: Johan Fourie
Email: johan@basec.co.za
Website: careers.basec.co.za
Last Updated: 19 August 2026